Report a Claim

Call to report your claim emergency.

If you experience a loss and need to file an insurance claim outside of normal business hours, you may report your claim to the appropriate 24-hour emergency number listed below. We have also provided a phone list of some agency staff members who may be contacted after hours. We are always available to help.

Claims may be reported directly to the following companies 24/7:

Allied (Nationwide) 800-282-9445
Cincinnati 248-473-7606
Citizens (Hanover)  800-628-0250
Chubb 800-252-4670
Grange Insurance 800-445-3030
Foremost 800-435-7764
Travelers 800-252-4633
Westfield 800-243-0237

 

These Dearborn Agency insurance professionals can be contacted regarding claim emergencies 24/7:

Jessica Juracek – 248-938-2070
Silvio Davis – 313-485-1737
Sandi Daniels – 313-268-6867
Wendy Beever – 313-402-4430

Call to report your claim emergency.

If you experience a loss and need to file an insurance claim outside of normal business hours, you may report your claim to the appropriate 24-hour emergency number listed below. We have also provided a phone list of some agency staff members who may be contacted after hours. We are always available to help.

Claims may be reported directly
to the following companies 24/7:

Allied (Nationwide) 800-282-9445
Cincinnati 248-473-7606
Citizens (Hanover)  800-628-0250
Chubb 800-252-4670
Grange Insurance 800-445-3030
Foremost 800-435-7764
Travelers 800-252-4633
Westfield 800-243-0237

These Dearborn Agency
insurance professionals can be contacted regarding claim emergencies 24/7:

Jessica Juracek 
Silvio Davis
Sandi Daniels 
Wendy Beever 

248-938-2070
313-485-1737
313-268-6867
313-402-4430

Claim

What to Do When a Claim Arises

  • For example, call a contractor for emergency work, have your vehicle towed to a repair shop, etc. The goal is to minimize further damage.
  •  Contact The Dearborn Agency OR your insurance company within 24 hours.
  •  Begin preparing a list of damaged property and take pictures when possible.
  •  Be available to your adjuster. Responsiveness to phone calls, emails, and texts are going to make the process that much smoother and faster.
  • Protect your property from further damage. Ex: call contactor for emergency work, have vehicle towed to a repair shop, etc.  (The goal is to minimize further damage.)
  •  Contact The Dearborn Agency OR your insurance company within 24 hours.
  •  Begin preparing list of damaged property and take pictures when possible.
  •  Be available to your adjuster.  Responsiveness to phone calls, emails and text are going to make the process that much smoother and faster.

Hearing From a Claims Adjuster

You should expect to hear from a claims adjuster within 48 business hours of notification of a new claim. In the event you do not, please contact a staff member at The Dearborn Agency, Inc. immediately. We will intervene and contact the adjuster on your behalf. We are here to ensure that the handling of your claim is handled smoothly and expeditiously.

You should expect to hear from a claims adjuster within 48 business hours of notification of a new claim. In the event you do not, please contact a staff member at The Dearborn Agency immediately. We will intervene and contact the adjuster on your behalf. We are here to ensure that the handling of your claim is handled smoothly and expeditiously.

What to Do When a Claim Arises

  • For example, call a contractor for emergency work, have your vehicle towed to a repair shop, etc. The goal is to minimize further damage.
  • Contact The Dearborn Agency OR your insurance company within 24 hours.
  • Begin preparing a list of damaged property and take pictures when possible.
  • Be available to your adjuster. Responsiveness to phone calls, emails, and texts are going to make the process that much smoother and faster.

Hearing From a Claims Adjuster

You should expect to hear from a claims adjuster within 48 business hours of notification of a new claim. In the event you do not, please contact a staff member at The Dearborn Agency immediately. We will intervene and contact the adjuster on your behalf. We are here to ensure that the handling of your claim is handled smoothly and expeditiously.

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